FAQs
Frequently Asked Questions (FAQs)
What is Dudi?
Dudi is a 3D printing brand that creates premium-quality, customizable products, including personalized name keychains, action figures, decorative vases, planters, toys, spiral cones, and more.
How can I place an order?
You can place an order directly through our website. Simply select the product, customize it (if applicable), and proceed to checkout. You can also contact us for custom designs or bulk orders.
Can I request a custom design?
Yes! We specialize in custom 3D-printed products. If you have a unique design idea, contact us via [your email/contact], and we’ll bring your vision to life.
What materials do you use for 3D printing?
We use high-quality, durable, and eco-friendly plastic filaments that ensure longevity, lightweight structure, and a unique textured finish.
How long does it take to process an order?
- Standard products: 2-4 business days
- Custom orders: 5-7 business days (depending on complexity)
Bulk orders: Delivery time will be discussed upon order confirmation
Do you offer nationwide delivery?
Yes! We ship across Pakistan via trusted courier services. Shipping charges and estimated delivery time will be calculated at checkout.
What are the payment methods?
We accept:
✅ Bank Transfers
✅ EasyPaisa & JazzCash
✅ Cash on Delivery (for select locations)
What is your Refund & Exchange policy?
- Refunds are only applicable for damaged, defective, or incorrect products.
- Exchanges are offered in case of wrong or damaged items.
Custom-made products cannot be returned or refunded, except in cases of errors on our end.
For details, visit our Refunds & Exchange Policy page.
